FlySmart

Embark on your journeys with confidence and ease using the new FlySmart mobile app, brought to you by the Malaysian Aviation Commission (MAVCOM). Designed to enhance your travel experience, FlySmart is your go-to companion for a seamless and secure trip.

Getting started is simple: create a consumer account with MAVCOM by entering your email address, name, and phone number. Rest assured, your personal data will be used exclusively for MAVCOM's complaints management, ensuring your privacy and security. With FlySmart, your rights as a traveler are just a tap away, ensuring you travel smart and protected.*

FlySmart empowers you to address any service discrepancies, non-compliance, or violations encountered during your air travel. Register on the app to lodge complaints directly with MAVCOM. Enhance your case by attaching photos and documents instantly. Stay informed with real-time notifications as your complaints progress, and track their status through the Case History list, making the resolution process transparent and straightforward.

Keep abreast of crucial travel updates with FlySmart. Receive direct notifications about national flight disruptions, breaking travel news, and other significant events that could impact your journey. With seamless links to the FlySmart website and Facebook page, you have instant access to vital travelers' rights information at your fingertips.*

Download and install the FlySmart mobile app today to elevate your travel experience. Travel smart with FlySmart!

*Please note that an internet connection is required for all app functionalities.

**For more information on how your personal data is handled, please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/.

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1. Additional Features
   • Travel Advisory: Stay informed with the latest travel advisories.
   • Know Your Rights: Easily access information about your rights as a traveler.
   • Account Deletion: Manage your account with the option to delete it when needed.
   • Refund Process: Get guidance on how to handle refunds smoothly.
2. Bug Fixes: Improved stability and performance of the app.
3. Design Improvements: Enhanced user interface for a better experience.