SNCF Connect: Trains & routes

SNCF Connect is your ultimate travel companion, designed to enhance your journey across trains, metro, RER, bus, and carpooling options. As the leading app for trains and sustainable mobility, SNCF Connect supports over 15 million users in navigating their travels throughout France and Europe.

SNCF CONNECT: YOUR ALL-IN-ONE TRAVEL SOLUTION

SNCF Connect is more than just an app; it's your daily travel partner, streamlining the process of planning, booking, and managing all your journeys with ease. From finding the perfect route at the best price to purchasing and managing your tickets, travel subscriptions, season tickets, and passes, SNCF Connect simplifies your travel experience.

Effortless Travel Management

With SNCF Connect, you can:

• Plan and organize your trips efficiently, ensuring you get the best journey at the most competitive price.
• Effortlessly buy and access your tickets, travel subscriptions, season tickets, and travel passes.
• Conveniently exchange or cancel your reservations whenever necessary.

Comprehensive Journey Coverage

Whether you're commuting daily or planning a special trip, SNCF Connect has you covered. The app consolidates all your travel needs in one place, including:

• Train journeys across France and Europe.
• Public transport options like metro, bus, and tramway.
• Carpooling arrangements to enhance your sustainable travel options.

Additionally, enjoy peace of mind with services like Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, and Accor Live Limitless.

Personalized and Proactive Travel Assistance

SNCF Connect goes beyond ticket purchasing, offering real-time information and alerts to enhance your travel experience:

• Plan your journey with ease, finding the best routes to your destination anywhere in France.
• Access all your preferred modes of transport, including public transport in Paris and Ile-de-France (IDFM network) and 29 cities across France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse and Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
• Set up alerts for reservations, low prices, and full trains to secure the best deals on train tickets.
• Reserve a ticket option to lock in the price for a specified period.

Streamlined Ticket and Subscription Management

Effortlessly handle your bookings and subscriptions:

• Purchase all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
• In Île-de-France, top up your Navigo pass directly on your phone for monthly convenience.
• Buy and validate dematerialized transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and in 29 cities across France.
• Manage your customer account to store your travel profile, travel companions, payment cards, season tickets, discount cards, and SNCF loyalty cards.
• Pay securely using your bank card (in one or multiple instalments), Chèques-Vacances Connect, Apple Pay, or budget mobility cards.

Travel with Confidence

Ensure a smooth journey with these features:

• Save your frequent travel itineraries for quick access.
• Prepare for your trip by saving your e-ticket in your Apple or Google Wallet, adding your trip to your calendar, or sharing it with others.
• Check timetables and routes for upcoming departures and arrivals at any station.
• Monitor traffic information and your train's real-time position, receiving alerts about disruptions or works, including on European routes (Eurostar (ex-Thalys), TGV Lyria).
• Receive in-app messages relaying onboard announcements for TGV INOUI, OUIGO, Intercités, and TER trains.
• Access information on the composition of your train (TGV INOUI, OUIGO, TER, Transilien, RER).
• Make connections easier with guidance on which train or car to board and which exit to take.
• Retrieve your purchase and travel receipts easily.

Need Assistance?

Should you need help, SNCF Connect offers:

• Quick answers through our chatbot or online help.
• Direct contact with our advisors, available 7 days a week via messaging, telephone, or social media.