RCM

Revolutionize your repossession operations with RCM's integrated case mapping! Seamlessly connecting with RecoveryConnect® and MRS web apps, RCM empowers your field agents with real-time repossession assignment information. This instant access to crucial case data minimizes risk by preventing wrongful repossessions and enabling swift "On Hook" status updates. Once marked "On Hook," agents can proceed with asset recovery at their convenience and in a safe manner.

RCM's intuitive map interface simplifies fieldwork. Drivers can effortlessly scan custom icons for efficient address routing, provide one-touch updates, designate pick-up locations, and maximize unit recovery. Create and save custom filters to focus on priority cases. Each asset recovery form captures detailed condition information and photos, automatically generating a Condition Report for client submission.

RCM Key Features:

• Customize map icons (Pro)
• One-touch "On Hook" collateral marking
• Streamlined Asset Recovery process for rapid condition reporting, photo capture, and personal property documentation
• Real-time case information and address viewing
• Rapid map search (Pro)
• Favorite case marking for quick access
• Case filtering for efficient address routing
• One-touch quick updates
• Automatic geo-updates
• To-Do list management for swift condition reports on recovered units

Need assistance with RCM? Our dedicated support team is available 24/7. Submit a request via our Contact Us page or visit our website: https://mbsicorp.com/contact/

Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8

Privacy Policy - https://mbsicorp.com/privacy/.

What's New in Version 3.0.33 (Updated Oct 2, 2024)

Mobile Case Acceptance:

• Accept cases directly from the mobile app!
• Accept or decline cases from the "NEW CASES" section on the home page.
• Multi-select cases using long press.
• Search and filter by client, case type, dates, or "accepted before" status.
• All activity is logged in the case history.