Samsung Smart Switch Mobile

Transferring everything from your old phone to your new Samsung Galaxy device is seamless with the Samsung Smart Switch Mobile app. This powerful tool is designed to make your transition to a new Galaxy phone as smooth as possible, ensuring you don't lose any of your precious data.

Features:

• Transfer all of your content from your old phone to your new Galaxy device effortlessly.
• Compatible with a wide range of devices, including iOS, Android, and PC, making it versatile for all users.
• Offers multiple transfer methods to suit your preferences and needs.
• Free to download and user-friendly, ensuring you can get started without any hassle.

• If you encounter issues downloading through the Google Play Store, follow these steps:

• Reboot your phone and navigate to Settings → Apps → Google Play Store → Clear cache and data → Then, attempt to download again.

▣ With Samsung Smart Switch, you have the freedom to move your contacts, music, photos, calendar, text messages, device settings, and more to your new Galaxy device. Additionally, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™, enhancing your new device experience.

▣ Who can transfer?

• Android™ owners:
  • Wireless transfer: Android 4.0 or higher
  • Wireless transfers from a compatible Android device to a Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.)
  • Wired transfer: Android 4.3 or higher, charger cable, and a USB connector
• iOS™ owners: Choose the method that suits you best:
  • Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
  • Import from iCloud™: iOS 4.2.1 or higher and Apple ID
  • PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started http://www.samsung.com/smartswitch
• Windows™ Mobile owners:
  • Wireless transfers: Windows OS 10

  *Note: For more information and step-by-step directions, visit http://www.samsung.com/smartswitch

▣ What can be transferred?

• Contacts, calendar (Device content only), messages, photos, music (DRM-free content only, not supported for iCloud), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), and home layouts (Galaxy devices only).
• Upgrade your Galaxy device to M OS (Galaxy S6 or higher) to transfer app data and home layouts.

▣ Which devices are supported?

• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2).

*Note: For Galaxy S2, older OS (GB/ICS) versions may cause incompatibility. If your S2 does not work properly, try after a firmware update.

• Other Android devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel2).

*Note: Due to compatibility issues, Smart Switch may not be installable or usable on certain devices.

1. To transfer data, both devices must have at least 500 MB of free space in their internal memory.
2. For wired connections, your device must support the 'Transferring media files (MTP)' USB option to allow content transfer.
3. If you have a non-Samsung device that frequently disconnects from the wireless network, go to Advanced Wi-Fi on your device, disable the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again. (These options may not be available depending on your device manufacturer and OS version.)

※ Application permissions

The following permissions are required for the app service:

[Required permissions]

• Phone: Used to confirm your phone number.
• Call logs: Used to transfer call log data.
• Contacts: Used to transfer contacts data.
• Calendar: Used to transfer calendar data.
• SMS: Used to transfer SMS data.
• Storage: Used to save the files necessary for data transfer.
• Microphone: Used for high-frequency audio when searching for Galaxy devices.
• Bluetooth: Used to search for nearby Galaxy devices using Bluetooth.
• Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices.

If your system software version is lower than Android 6.0, please update the software to configure App permissions. Previously allowed permissions can be reset on the Apps menu in device settings after a software update.